This course is designed to provide participants with the knowledge they need to manage employees. Topics include: - acting as a company representative; mentoring and coaching employees - addressing conflict - applying progressive disciplinary procedures - conducting performance appraisals - ensuring workers are adequately trained to complete their work assignments

This course meets the knowledge requirements of the module ‘Manage Employees’ of the Common Core for First Line Supervisors (including Program #770121, #770131 and #770141).

To become fully accredited under the supervisory common core programs, participants must return to their workplace and demonstrate to a qualified trainer their skills and their understanding of the company's specific requirements according to government legislation, company standards and manufacturer specifications for managing employees.