Presented at the 2017 Mining Health and Safety Conference
Critical Incidents in the Workplace – Mitigating Effects on Staff to Manage Financial Risk
Steve Horner, CounterStress Solutions
This presentation will provide an overview of what a critical incident in the workplace is from an Occupational Stress Injury (OSI) perspective. The International Critical Incident Stress Foundation (ICISF) model for critical incident stress management and peer support programs will be highlighted. The goal of this model is to return exposed individuals to healthy, adaptive and functional environments at home and work. The presentation will also explore costs associated with stress injuries. Features of the ICISF model that will be outlined include: psychological crisis and psychological crisis intervention, resistance, resiliency, recovery continuum, critical incident stress management, evidence-based practice, basic crisis communication techniques, common psychological and behavioral crisis reactions, healthy coping mechanisms, and the SAFER-Revised model for suicide intervention. Attendees will learn: the normal reactions for an abnormal event, signs and symptoms of critical incident stress, tactics to help staff process and move on from the event, strategies for healthy coping, and how to establish a proactive peer support strategy.